Terms & Conditions

Welcome to Dhaka Printing! These terms and conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with these terms.

1. General Terms

• All services provided by Dhaka Printing are subject to availability.
• We reserve the right to refuse service to anyone for any reason at any time.
• Prices, specifications, and services are subject to change without prior notice.

2. Order Process

• Orders must be placed through official communication channels (email, website, or phone).
• Customers are responsible for providing accurate details, including design files, specifications, and approval for proofs.
• Orders will not proceed to production without customer approval of the final proof.

3. Payment Terms

• Payment must be made in full before the production process begins unless otherwise agreed.
• We accept payments via cash, bank transfer, or other specified methods.

4. Delivery and Turnaround Time

• Estimated delivery timelines are provided at the time of order placement.
• Dhaka Printing is not liable for delays caused by unforeseen circumstances, including natural disasters or supply chain disruptions.
• Customers are required to inspect the delivered items upon receipt.

5. Returns and Refunds

• Products with manufacturing defects or printing errors are eligible for replacement or refund.
• Refund requests must adhere to our Refund Policy and be submitted within 7 days of delivery.

6. Design and Intellectual Property

• Customers must ensure they own or have the right to use the content provided for printing.
• Dhaka Printing is not responsible for copyright or trademark infringement claims arising from customer-provided content.
• Design files created by Dhaka Printing remain our property unless otherwise agreed.

7. Liability Limitation

• Dhaka Printing is not responsible for errors in customer-provided content, including spelling, grammar, or design issues.
• Our liability is limited to the reprinting of the defective product or refund as outlined in our policies.

8. Privacy Policy

• All personal information provided to Dhaka Printing is handled in accordance with our Privacy Policy.

9. Amendments

• Dhaka Printing reserves the right to update or modify these terms at any time without prior notice.